Full payment is due upon registration for all day trips and preferred for all multi-day trips. During check-out, you may opt to pay 50% now and 50% 60-days out for multiday trips. If choosing this option, you will be billed automatically at or shortly after the 60-day interval for the remaining amount. Feel free to contact us personally to set up any other payment plan. When registering online expect to pay processing fees. These fees can be avoided by paying by mailing a check with a Reservation Form. Please contact us for more information.
CANCELLATION AND REFUND POLICY
Multi-day Trips Cancellation Policy: More than 90 days prior to the trip start date, we will retain 25% of the trip cost. Between 89 and 30 days prior to the trip start date, we will retain 50 percent of the trip cost. Less than 29 days prior to the trip start date, or once the trip has begun, there will be no refund.
Day Trips Cancellation Policy: 100% refund more than 60 days out, 50% refund with at least 72 hours notice, not refund within 72 hours. Processing fees will apply.
Don’t forget our Trip Credit Policy below!
TRIP CREDIT POLICY
Once you book a trip with Adventure Outside, your credit is good towards switching to another trip that is already running pending spaces are available. This change must occur more than 30 days prior to your original start date. This credit is good through the end of the following season after the season in which you originally scheduled.
We will require an additional medical release for any prospective guest who is currently under the care of a physician for any ongoing disease, illness, or any other condition/factor that may be a concern on the trip.
For your protection, we strongly recommend the purchase of travel insurance. Travel insurance provides you with trip cancellation/interruption, travel delay, medical expenses, emergency assistance, air flight, baggage, and baggage delay coverage to protect your financial investment. We recommend World Nomads Travel Insurance.
All trips are subject to itinerary changes for a wide variety of reasons including, but not limited to permitting, weather, forest fires, park or public land closures, and/or road closures. In almost all situations we will offer an alternative itinerary of equal value and quality or a credit through the end of the following season. Payments are non-refundable for itinerary changes. If a trip is canceled due to circumstances beyond our control a trip credit equal to the full amount paid will be issued.
HAVE A TRAIL IN MIND?
We’re happy to put together a custom trip for you! Just reach out.